In today’s workplace, complex skills are everywhere, from operating sophisticated machinery to carrying out demanding knowledge work. How can we best design learning solutions to help people master these skills?

The traditional approach is to chop the task into smaller units of skills, train for these individually, and rely on the individual to stitch them together into the complex whole that excellent performance requires. But this approach limits effective learning transfer.

In this session, Mirjam Neelen explores a different design approach, using concrete examples. We will discuss where you have complex skills in your organization and how you might change your design approach.

·        Why a ‘divide and conquer’ doesn’t work for complex skills

·        The evidence from learning sciences for an alternative approach

·        Where are the complex skills in your organisation?

·        The practical steps you should take next