• #LT21UK
  • 10 - 11 February 2021
  • ExCeL London

E - Best use of mobile learning

E - Best use of mobile learning

Bright Alley and KLM

Imagine: you’re on a platform with a trunk full of suitcases. The plane leaves in 6 minutes and only you can make sure the passengers won’t land without their luggage. Would you turn around, disappoint your team and customers? Or would you give it your all?

To prevent incidents, we broke with the traditional way of safety training and created a ‘Safe & Smooth’ movement. In a ‘Tinder’-like app we equipped KLM Ground Services to handle real-life dilemmas from the ‘grey area’ between safety and efficiency, sharpened their internal compass and gave them security and ownership over their individual choices.

Make Real and Vodafone

As part of the global initiative “Work Safe, Home Safe”, to reduce workplace driving fatalities on the job, Vodafone approached Make Real to create a mobile-based serious game. The goal was to educate direct and indirect employees on driving best practices of awareness, preparation and safety when traveling between jobs. By utilising a device every employee has upon their person, their mobile phone, the deployed serious game ‘DriVe Safe’ creates an engaging way for employees to self-learn important outcomes and objectives, whilst adding a touch of healthy competition and challenge between learners.

MyKnowledgeMap & Cuppacare

Aside from COVID-19, an ageing population and rise in dementia rates, has led to great pressure on frontline care workers. To address this, relevant, in-the-moment training is essential. Funded by Ufi Trust, Sara Dunn Associates partnered with MyKnowledgeMap to develop Cuppacare, a micro-learning app providing 3-10-minute learning courses in the time it takes to drink a cup of tea. After a successful pilot, 26 organisations now use Cuppacare, with further plans to scale-up support for care workers during this pandemic. Cuppacare has also been endorsed by Skills for Care as a Quality Learning Provider, the first app to receive this.

RINA Consulting Defence Ltd

Leap The Game is a just-in-time exercise, developed for the Environment Agency (EA), to train Incident Responders.

It effectively simulates incident responder time-critical triaging  through four escalating scenarios representing the EA’s most commonly encountered serious incidents.

It is device-friendly -more than 55% is mobile use, it keeps play enjoyable and engages relevant audiences through customisable Diversity-enabled avatars.

It augments participation through effective player feedback and a National Leader Board.

It supports game improvement through embedded player evaluation and anonymous user data collection.

RMMBR and FrieslandCampina

FrieslandCampina’s 20,000+ employees worldwide predominantly work away from a desk or office. When the company needed to improve commercial execution fast, ensuring the best learning – available remotely – was critical.

RMMBR rapidly expanded the learning app we developed earlier for them, creating the highly successful ACE (Agile Commercial Execution) Academy. This solution provides an excellent digital infrastructure and content, with a multitude of tools and functionalities designed to foster a learning environment and behavioural change. Learning available at your fingertips, on your smartphone.

All targets have been surpassed, ratings are excellent, and other departments are now asking for their own versions.

StoryShare Platform Limited 

Very few people get the opportunity to run global learning programmes. Most initiatives are regional, single language and based in corporate environments.

For this programme there was no option for desktop portals. There were no laptops. Working with a major FMCG brand for the last five years, we’ve been able to use mobile learning as the enabler for global sales performance.

The partnership between technology, learning content and client drive has delivered measurable business results across 28 emerging markets and 15,000 users year after year, demonstrating resilience and longevity in a complex external enterprise environment

Surf Life Saving NSW and Saffron Interactive

Surf Life Saving trains volunteer lifesavers across Australia to… save lives! This unique blend of “dry, wet and mobile” dramatically increased skills and confidence levels by over 15%. The digital elements were designed “mobile first” and included learning interventions using voice and push to talk technology to simulate radio/walkie talkies. Serious gamification, scaffolded learning and micro learning modules retained engagement for over 30 hours. The design meant that it could be re-purposed for “Our Living Room Lifesavers Program” when the pandemic hit organisational revenues and the ability to deliver the wet and dry training was not possible.

Teach on Mars

By early 2020, Parfums Christian Dior's deployment of the MyDior mobile learning app created in collaboration with Teach on Mars was already a resounding success. Traditional L&D metrics were off the charts (90+% take-up rate) thanks to a consumer-grade mobile experience comparable to a Tier 1 app, and a steady stream of exciting bespoke content being produced quickly and easily by in-house teams. A fundamental shift in the organisation's learning culture was well underway. Then Covid-19 happened. Luxury retail changed overnight. And the mobile learning app suddenly became a critical community mobilisation tool, literally holding the newly-created learner population together.


 

The Method

A Life in a Day is a truly innovative and immersive training experience that recreates what is like to live with a life-limiting condition. Over 17+ hours, the A Life in a Day app. takes the place of a live facilitator, delivering challenges that compel the participant to face the limitations, sensations, and emotions that a patient goes through daily. Intense, challenging and incredibly emotive, A Life in a Day provides the vital insight and empathy needed to effectively communicate the benefits of medications and is fast becoming an essential part of training programmes for pharmaceutical sales representatives.

ViaTech Publishing Solutions

THE LEADER IN ITS FIELD, CAE CONTROLS 35% OF THE CIVIL TRAINING MARKET AND PROVIDES INSTRUCTION TO MORE THAN 220,000 CIVIL AND DEFENSE CREW MEMBERS EACH YEAR. IN 2018, THE COMPANY FULFILLED ITS NEED FOR AN ELECTRONIC DELIVERY PLATFORM THAT CAN BE USED TO ENGAGE USERS WITH CONTENT – WHETHER AT HOME OR IN THE AIR.

BY IMPLEMENTING ACTIVE READER® – VIATECH’S MOBILE-FRIENDLY E-DELIVERY PLATFORM – CAE HAS SERIOUSLY ENHANCED ITS TRAINING PROGRAM, MITIGATED ITS SECURITY RISK AND REDUCED THE COSTS ASSOCIATED WITH TRADITIONAL DELIVERY METHODS.

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