• #LT19awards
  • 27 november 2019
  • park plaza, westminster

2019 shortlist

2019 shortlist

This year's Learning Technologies Awards shortlist includes many well-known names both from within the learning technologies industry and beyond. We would like to extend our thanks and appreciation to the eLearning Network for organising the judging, and to the 56 independent judges.

The winners will be announced at the gala evening on 27 November at the Park Plaza Westminster Bridge Hotel in London, UK.

Congratulations to all our nominees. Click on their names below to find out more about them.

Best learning technologies project- UK commercial sector

Anglo American and LEO Learning

Anglo American, a globally diverse mining business, understands that its employees work in high-risk environments where accidents happen, even when no one has done anything wrong.

All employees therefore have to take accountability and action to create a safer and more productive workplace, and so Anglo American challenged LEO Learning to design and create a visceral, impactful and highly interactive set of digital learning resources to help meet that requirement.

The outcome was two impactful products that scale across multiple remote locations and languages, involving video created under some of the most challenging conditions LEO has experienced to date.

Barclays UK and Kineo

Banking is all too often on the back foot with ethics. All the biggest scandals have happened under the belief of doing the right thing, but with hindsight there has been an issue with processes or individuals.

Barclays hadn’t identified any specific problems – none of its compliance metrics showed any serious concerns, and the regulators weren’t imposing any new specific issues over and above those of other banks – yet Barclays voluntarily introduced a far more wide-reaching approach to compliance training than it needed to, which was all about voluntary prevention rather than reactive cure.

Digits Industries and The Telegraph

In response to its 2018 Employee Engagement Survey results, The Telegraph, an award-winning multimedia news brand, commissioned Digits, a digital learning provider, to create an innovative digital career development solution: Career Builder.

Career Builder shows employees how to manage their careers effectively, enables them to request detailed self, 180° and 360° feedback on the core competencies required for their current roles and roles to which they aspire, and recommends personalised learning and development experiences for them. We believe this solution is unique in bringing these components together in a simple, intuitive and engaging learner journey.

Govia Thameslink Railway in partnership with Kallidus

Govia Thameslink Railway (GTR) is the UK’s biggest rail franchise, set up to deliver the UK railway’s largest transformation programme ever.

GTR worked in partnership with Kallidus to create and deliver One Step Ahead, an initiative which supports the modernisation of infrastructure, ticketing and passenger services.

As part of a £2 million customer service training programme, nearly 3,000 customer-facing staff, managers and supervisors have been trained using innovative eLearning and games via iPads, smartphones and PCs.

The initiative is driving organisational change and giving staff the critical skills they need to support the required improvements in customer care and performance.

RBS

The Festival of Learning is a 6 week-long campaign that allowed 60k of our people across our global hubs to develop their capabilities for now and the future. We worked closely with the technology leads to make sure that we had functionality across all delivery channels that allowed everybody to access our content.

We wanted to make sure that we gave everyone the opportunity to open their mind, learn a new skill, change a mindset and have fun learning. As part of this our scores for development have also improved, and we are +17 points above the Global Financial Services Scores for this category.

The Entertainer and Learning Pool

Poised for international expansion, the UK’s largest independent toy retailer, The Entertainer, realised it had to revolutionise its training delivery, if it were to fulfil its ambitious expansion goals. Moving from a paper-based system to a modern digital learning environment, almost overnight, was a tough challenge.

However, with the help of its partner, Learning Pool, a carefully planned and energetic launch plus ongoing engagement programmes, the project exceeded expectations.

It achieved a significant uplift in all employee satisfaction and performance measures – directly attributable to the digital move, and contributed to a 31% increase on year-on-year company profits.

Virtual College and Make UK

Fujitsu is a forward-thinking company whose prized asset is their people. They are passionate about health and safety, aiming to create a culture which is intolerant to accidents, incidents and poor safety performance. To achieve this, they had to standardise and digitise their Occupational Health and Safety training globally across their 140,000 staff. They looked to Make UK and Virtual College to deliver this cultural change programme resulting in Fujitsu becoming the first organisation awarded the global ISO 45001 certification, a 46% reduction of annual lost working days and 200,000 completed hours of health and safety training to date.

Best learning technologies project- international commercial sector

Bridge Learning Technologies

Over the last few years, the automotive industry has been facing many difficult challenges. Manufacturers are struggling to increase their sales amongst other issues. Hyundai commissioned Bridge LT for a comprehensive global review of its learning and development strategy.

Bridge LT reviewed Hyundai’s own training operations and compared them with leading German and Japanese manufacturers’ set-up, identifying commonalities and improvement opportunities. Afterwards, we set-up a digital learning infrastructure as part of the first phase, begun development of digital training solutions in phase two, and integrated operational data and feedback in the third phase of creating and implementing a digitalisation strategy.

Faculty of Skills & Aon

Aon and Faculty of Skills have developed a learning programme for Aon advisors. These employees were already experts in providing good customer service via telephone, but sometimes missed out on sales opportunities. With the use of online role-plays in TrainTool advisors improved their sales skills. Team leaders learned how to coach their team members and provided feedback on the results in TrainTool. The programme was a great success, both in the perception of the participants and in sales results.

Learnlight & Novartis

Novartis implemented a revolutionary digital and virtual language training strategy across 120+ countries, resulting in increased engagement, ROI and training consistency. Novartis partnered with Learnlight to deliver language training for six languages as part of a digital transformation initiative launched in 2018, reaching over 10,000 people in only four months. This not only resulted in significant cost reductions, but also allowed training to be provided to a much broader audience, through a range of personalized solutions, without losing the all-important human element. Enhanced language skills have significant business impact to enable cross-country collaboration and opportunities to work in global roles.

NIIT and MetLife Distribution Academy

Coming soon....

SiyonaTech and Swiss Re

Originally designed as a learning tool for finance and insurance experts to understand each other’s disciplines, but to the delight of sales heads, the tool is proactively being used as a ‘second opinion’ tool by salespeople, even in client interactions, which was not the purpose. The unique tool addresses a sales dilemma by linking solutions with the financial needs of Swiss Re's external clients (C-Suite level), thus improving the quality of recommendations, shortening sales cycles, and ultimately building more trust. The Tool is now the most-used on-line finance training tool at Swiss Re, and attracting significant attention from the sales force.

Sodexo and LAS

In today’s economy, digital mindset is a key element of success. To ensure it is part of every employee's culture, Sodexo has launched the Digital Passport. This digital learning experience has been designed to accelerate Sodexo’s digital transformation, nourish an internal innovation mindset, and hone employees’ digital skills.

The design is innovative, original and has made the experience an adventure. It was custom-built in consultation with users to ensure an ultimate experience and used the best available technologies while remaining simple and easy to update.

The content was crafted with Sodexo experts from different segments and the messages it conveys has proven aligned with company goals and successfully responded to business needs. It has gained support from the company's leaders and engaged the key stakeholders.

It is the beginning of an exciting journey and we are at the early deployment stages. However, we are already seeing outstanding results and the Digital Passport has been praised by the employees who are already on board!

Stein IAS and CultivateMe

Stein IAS CEO Rob Morrice simply says that “learning is our business strategy.” In 2017, in response to ever faster evolution in the digital marketing industry, the company made a decision to implement an everybody-always training program. When looking for a technological solution to help administer the program, HR Director Cal Jackson found New York startup CultivateMe and their Iris platform. People at Stein IAS now use the Iris to plan and track their development via the platform’s uniquely visual and interactive user interface. The system also incorporates a social aspect, making learning a team sport.

Universal Robots Academy

To support the launch of our new robot series, we wanted to create a free, online training tool that could serve both as a marketing/sales tool, pre-study to in-class training and self-paced training for employees, end-users and partners.

Results:  

  • 16,701 users have signed up for the training.
  • Very positive feedback from users (Net Promoter Score of 74.24).
  • The training generates 2,000 contacts/leads for the sales organization every month.
  • Actively used as a sales tool by sales staff.

Best learning technologies project - public & non-profit sector

Area9 Lyceum and VEJ-EU

VEJ-EU trains workers on Denmark’s roads to ensure the safety of workers and road users. Through the innovative use of Area9 Lyceum’s personalized adaptive learning platform as part of a blended training program, VEJ-EU achieved a 100% pass rate on the worker certification while reduced training time, improving classroom and instructor utilization, reducing costs, and eliminating hotel stays.

Aurion Learning and Tusla Children First

‘Introduction to Children First’ is an eLearning programme designed to educate and support professional groups and universal audience to recognise child abuse and report a concern in relation to a child’s welfare or protection to Tusla - the Child and Family Agency.

The initiative was rolled out nationally in Oct 2017. Since then, over 3400,000 learners across Ireland have completed this training, 97% of respondents can see ways in which they can change their practice following completion of ‘Introduction to Children First’ eLearning Programme.

Channel 4 & Acteon

How do you make Health and Safety engaging, memorable and ‘sticky’?

Our music video, online module and learning campaign successfully changed behaviour across Channel 4. Accidents are down by 24%, calls to the Health & Safety Helpdesk are up, and colleagues are more aware of their responsibilities. The auditors will be happy.

What would Barry do? is now the key question when it comes to getting H&S right.

Edinburgh Business School (Heriot Watt University)

With 9,000 students across 166 countries, and one in four in Africa, our mission is to increase access to education by removing technological and academic barriers.

Our collaborative and research-based process led to a new online learning experience that matches our institutional strategy:

  • ‘Pioneering in education’ – reflected in our innovative online learning experience, tailored to the unique needs of a diverse student body.
  • ‘Building flourishing communities’ – reflected in our unique social features, which support tutor presence and peer-to-peer learning communities.
  • ‘Being a global, connected university’ – reflected in offline features, which break down global inequalities in access to technologies and networks.

Highfield e-learning with NACTSO and M&S

The National Counter Terrorism Security Office (NaCTSO) and the Crowded Places Information Exchange (CPIE) identified the need for an e-learning course designed to support the government’s counterterrorism strategy (CONTEST) and replace Project Griffin.

Action Counters Terrorism (ACT) Awareness was designed by Highfield to provide not-for-profit, nationally accredited corporate counterterrorism guidance to help individuals better understand and mitigate against current terrorist methodology.

This free course for businesses, supported by Marks & Spencer (M&S) and the Mayor’s Office for Policing and Crime (MOPAC), was initially designed for the members of CPIE (including M&S), before being rolled out to all UK-registered businesses.

MyKnowledgeMap and Anglia Ruskin University 

Anglia Ruskin University is the largest provider of nursing education in the East of England.  In the last few years, with over 2,000 pre-registration student nurses, the university has embarked on a transformation journey to change how they assess students on placement.   

With student nurses dispersed across 200 placement areas, using paper-based assessment posed many challenges.  After a rigorous selection process, the university adopted Myprogress, an offline mobile app for practice-based assessment, and rolled out the technology over a three-year period.   

Since adopting Myprogress, Anglia Ruskin have transformed the student placement experience, reducing attrition rates from over 25% to 2.5%.

SiyonaTech and NATS

NATS, the leading UK Air Traffic Operator, was going through a huge transformation bringing technology that would ultimately enable it to track planes real-time over the oceans. This would help bring in efficiencies but more importantly from a safety perspective, a situation such as the disappearance of MH370 could never re-occur. The transformation required a complete change in competency and culture in an industry where change is very slow to accept. A multi-pronged approach incorporating animated videos, high fidelity interactive learning and performance support elements was rolled out iPads delivering over million pounds in savings.

Society of Critical Care Anesthesiologists with SelfStudy

AI-powered on-demand learning, built on SelfStudy, showcases the future of learning technology. By leveraging the platform, SOCCA quickly introduced a new course to ensure the proper critical care treatment for Acute Respiratory Distress Syndrome (ARDS) and save lives. The organization dramatically improved its course development process and the effectiveness of the course while greatly reducing the time and expense required. The steps in the process – needs assessment, course development, assessment and improvement – were completed in days versus months or years, while physician awareness of the proper treatment protocol was increased from 30% to nearly 100%.

Virtual College and ECPAT UK

Human trafficking is the fastest growing means by which people are enslaved, hitting a 13-year record high in 2019. Virtual College recognised there was a training need for staff working with vulnerable children and adults, which required them to understand the subject and recognise the signs. To drive the behaviour change and emphasise the seriousness of the topic, they worked with several SME’s to create a powerful course which shared knowledge but also emotionally connected with the learners and emphasised the psychological nature of trafficking. This was a great success with 81% of learners saying they would change their behaviour.

Excellence in the design of learning content - UK commercial sector

Calex UK & PSA Groupe

The automotive sector is going through a period of rapid technological and cultural advancement with traditional roles being re-skilled. Through harnessing mixed media elements and creative design, Calex have revolutionised the way that the Peugeot, Citroen and DS networks consume and interact with training; increasing availability, agility and rate of learning. The solution is the output of a six-year strategic plan, linked to clear environmental and business requirements, to future-ready the workforce and ensure that learning content is delivered in the most impactful, accessible and cost-effective way; demonstrating clear business impact.

Co-op and Acteon

Co-op has a rich history and special culture, and we want every colleague to be motivated by our story from their first day at work. But how do we make that happen, with nearly 400 new colleagues joining each week, at 3,750 locations spread the length and breadth of the UK? We’ve innovated with content and formats to create an engaging and memorable digital welcome. Learners tell us they love it. We’ve made huge cost savings. And in just the first three months we’re reaching 150% more new starters than before.

Deloitte & Tilt

Discover Deloitte (DD) is an innovative digital experience that supports Graduates and BrightStarts from the point of job offer, through their first 90 days at the firm and beyond. It was conceived, designed and built by Tilt to set Deloitte’s junior talent up for success.

DD enables Deloitte to clearly communicate to young joiners what they do, how they do it, who they are and what to expect. It provides learning directly at the point of need.

Dixons Carphone Graduate Development in Partnership with Media Zoo

Media Zoo was asked to overhaul Dixons Carphone’s entire graduate development framework. The aim was to create a bespoke digital programme across a range of soft skills to accelerate in-house talent and support business rotations. The blended programme was created in Agile and utilised a carefully considered set of key design features. The programme went above and beyond expectations, resulting in increased capability, reduced recruitment fees and commercial savings to the business.

GoodPractice 101 Suite

The 101 Suite is a set of twenty modules, offering a fresh, quirky introduction to classic management topics, while still honouring their integrity and significance. Subjects include coaching, decision-making, personal branding and wellbeing.

Using a range of interactions and media, each module begins with the learning acknowledging the importance of the subject, exploring best practice and skills, to concluding by formulating a development action plan.

The Suite was developed in response to clients being unimpressed by the existing market choices on offer. Feedback has been excellent, with most clients enquiring when the next batch will be available.

GoodPractice and Virgin Trains

Virgin Trains was aware that new starts join with high expectations of a ‘Virgin’ business. But the rail industry poses unique challenges, including physical isolation, limited wider business interaction and frequent disruption to work patterns.

To prepare new starts for these challenges, the organisation partnered with GoodPractice to create a series of digital experiences, sent one per day, in the week before induction.

Through a combination of animation, 360-video, interactive FAQs and a mobile game, new employees receive an authentic insight into the challenges they will face through exactly the kind of amazing experience that Virgin wants to create for its customers.

KPMG UK

STAY SAFE – A new way to look at essential emergency procedures to keep more than 7,300 people safe in the event of fire or other emergencies in the KPMG Canada Square building.

Designed around four emergency scenarios, learners are thrown into the heart of the action as they get their colleagues to safety.

We created three options for how someone could complete the training: ‘Play’, ‘Watch’ or ‘Listen’. Their learning, their choice. All three options were designed to engage and immerse the learner. Absolutely everything was designed and developed in-house.

Openreach and The Edge Picture Company

How can you take five hours of dry mandatory training on 22 topics– how to introduce yourselves to customers, conflicts of interest, data protection, disposal of hazardous waste, physical security, diversity and much, much more – and make it engaging, relevant to blue collar learners, and only 45 minutes long? 

Meet Is It OK? Assigned to all Openreach field engineers the course is packed with creative videos, threaded through with thought-provoking interactivity, a fresh and adult-to-adult tone of voice, and designed to bring a fresh perspective. 

Our favourite piece of learner feedback: “Can you make all the rest like this, thanks”

Unicorn Training Group

Coming soon....

Virtual College and Make UK

Fujitsu is a forward-thinking company whose prized asset is their people. They are passionate about health and safety, aiming to create a culture which is intolerant to accidents, incidents and poor safety performance. To achieve this, they had to standardise and digitise their Occupational Health and Safety training globally across their 140,000 staff. They looked to Make UK and Virtual College to design and deliver this innovative and original programme, which included an engaging and popular serious game, resulting in a 46% reduction of annual lost working days and 200,000 completed hours of health and safety training to date.

Unicorn Training Group

Coming soon....

Virtual College and Make UK

Fujitsu is a forward-thinking company whose prized asset is their people. They are passionate about health and safety, aiming to create a culture which is intolerant to accidents, incidents and poor safety performance. To achieve this, they had to standardise and digitise their Occupational Health and Safety training globally across their 140,000 staff. They looked to Make UK and Virtual College to design and deliver this innovative and original programme, which included an engaging and popular serious game, resulting in a 46% reduction of annual lost working days and 200,000 completed hours of health and safety training to date.

Excellence in the design of learning content - international commercial sector

BNP Paribas Fortis & TinQwise

BNP Paribas Fortis is on a transformation journey towards becoming a hybrid bank. How can we help our employees to be(come) proud bankers who embrace the digital-first mindset in order to meet the evolving expectations of clients?

The answer is TomorrowBank: our tailormade blended-learning platform for digital transformation.

Through our platform we offer profile specific content using online microlearning, we set fun team challenges to activate newly acquired knowledge, and we integrate offline coaching efforts and skills progress monitoring.

The result?

72% of our bankers state that TomorrowBank effectively helps them put digital into action!

Faculty of Skills & Zilveren Kruis

The Dutch health insurance company Zilveren Kruis, faces a challenge to employ hundreds of new call centre employees efficiently each year. A new, mainly online, onboarding programme has been developed for this purpose. An important part of this programme is the practice of conversation skills. Users can practise with real-life online role-playing with the TrainTool software and receive feedback from a coach via the platform. Both the new employees and Zilveren Kruis are very satisfied with the programme: people are trained more quickly and better prepared for daily practice.

Hive Learning

Diverse teams produce better results. But Harvard research shows traditional ways of increasing diversity don’t work. That’s why Hive Learning - the peer learning network specialising in driving culture change at scale - developed the world’s first interactive digital toolkit for building inclusive cultures that let diverse teams thrive.Created in response to client demand, Kaleidoscope has driven a +50% increase in participants taking action against bias and equipped 93% of learners with clear actions to change their behaviour, giving clients like Dow Jones, PaddyPowerBetfair and Sun Life Financial a new, radically faster and longer-lasting way to build inclusive culture at scale.

Watch this 90 second video about how Kaleidoscope works

Interactive Services and AIB

Interactive Services worked with Allied Irish Banks plc to design and deliver a training programme to improve the bank’s performance in handling customer complaints. The programme was in two parts; a one-day classroom course, and an online element using a game format.

The classroom training included text, images, audio clips, and slides in addition to role play and discussion. In the interactive online game, players see their scores move as they progress through simulated complaint-handling scenarios.

‘The Proposal’ video uses humour to point out the dangers of jargon.

The training was positively received by users, and led to improved customer satisfaction scores.

Intuition Publishing    

In response to recent New York City and State legislation that targets sex discrimination and harassment in the workplace, Intuition Publishing decided to put their in-house production talents to work to develop suitable training for their New York-based employees. The challenge was to move away from the traditional focus on the legalities, definitions and rules around harassment and design a thought-provoking course that would contribute to a positive workplace environment where a culture of no-tolerance prevails and all forms of harassment are totally unacceptable. 

NIIT and Rio Tinto Rails

Rail Route Learning is a blended learning programme for train drivers in the Pilbara, Western Australia. The programme significantly reduced driver training time and costs by over a third while providing a highly targeted learning experience which was a unique blend of simulations based on the mental maps that drivers use to memorise train routes.

Saudi Aramco, Training & Development

Saudi Aramco’s Vocational and Academic Skills Training (VAST) program is a suite of learning materials used to train a learner population of more than 100,000, including employees, dependents, contractors, and apprentices. VAST leverages custom content developed in-house by highly skilled instructional designers within Saudi Aramco’s Training and Development (T&D) organisation. Our eye-catching, highly interactive and engaging learning content has produced impressive business results with greater program success rates and increased satisfaction from our customers. VAST is an ambitious program that supports the country’s economy by nurturing a homegrown, highly skilled workforce.

SiyonaTech and Swiss Re (Incident Management)

Swiss Re, one of the leading global re-insurers, is acutely aware of the new threats posed by Cybercrime and related incidents. To ensure that a robust response process is in place, it developed the Group Incident Response Plan (GIRP) which detailed local and global steps to respond to a crisis. However, the GIRP format was fairly dry and the audience wasn’t engaging with it. Using an interactive animated video format, the learning was delivered in an impactful, immersive manner replicating the tense atmosphere of a crisis unfolding over a 6-hour window.

SiyonaTech and Swiss Re (P&C Learning)

Swiss Re, one of the world’s leading re-insurers began changing its DNA – introducing a range of sophisticated solutions that revolutionise its offering and position in the market. To achieve this, it needed to train its sales people as well as the wider Swiss Re population of 14,000+ staff on the new solutions in a very short space of time. Working with SiyonaTech, an innovative gamification and micro-learning based eLearning, covering 14 solutions, was developed in a record time of 4 months. The program, which is very different to the traditional eLearning at Swiss Re, has received rave reviews.

Sodexo and LAS

In today’s economy, digital mindset is a key element of success. To ensure it is part of every employee's culture, Sodexo has launched the Digital Passport. This digital learning experience has been designed to accelerate Sodexo’s digital transformation, nourish an internal innovation mindset, and hone employees’ digital skills.

The design is innovative, original and has made the experience an adventure. It was custom-built in consultation with users to ensure an ultimate experience and used the best available technologies while remaining simple and easy to update.

The content was crafted with Sodexo experts from different segments and the messages it conveys has proven aligned with company goals and successfully responded to business needs. It has gained support from the company's leaders and engaged the key stakeholders.

It is the beginning of an exciting journey and we are at the early deployment stages. However, we are already seeing outstanding results and the Digital Passport has been praised by the employees who are already on board!

Universal Robots Academy

To support the launch of our new robot series, we wanted to create a free, online training tool that could serve both as a marketing/sales tool, pre-study to in-class training and self paced training for employees, end-users and partners.

Results:  

  • 16,701 users have signed up for the training.
  • Very positive feedback from users (Net Promoter Score of 74.24).
  • The training generates 2,000 contacts/leads for the sales organization every month.
  • Actively used as a sales tool by sales staff.

Excellence in the design of learning content - public & non-profit sector

Channel 4 & Acteon

How do you make Health and Safety engaging, memorable and ‘sticky’?

Our music video, online module and learning campaign successfully changed behaviour across Channel 4. Accidents are down by 24%, calls to the Health & Safety Helpdesk are up, and colleagues are more aware of their responsibilities. The auditors will be happy.

What would Barry do? is now the key question when it comes to getting H&S right.

Edinburgh Business School

Edinburgh Business School has 9,000 students in 166 countries, the majority of whom learn entirely online. Based on extensive research with students and employers, over the last two years we have designed new and innovative learning content for our core MBA modules. Key aspects of our approach include:

  • Carefully designed learning pathways that integrate content in multiple modes.
  • Highly creative use of digital media.
  • A practical, applied focus.

 

The impact has been highly positive: over 90% of students in a pilot cohort said the new content was engaging, relevant and innovative, and had a positive impact on learning.

European Commission & Siveco

A new e-learning course was needed to help managers, particularly those unable to attend training in person, to apply the appraisal procedures and treat staff fairly. To complement this, a shorter online course was needed for staff to understand their role in the process. 

The courses comprised a variety of short modules. Real managers and staff recorded conversational voiceovers and acted out scripted appraisal dialogues for videos filmed in-house for the course. Other modules included animation and licensed ‘micro-learning’ videos. 

Both courses have been very well-received.  

Future Now and Marshall eLearning for Coventry and Warwick Universities

 

The Bystander Intervention eLearning module is designed to help students and staff at universities and other HE/FE institutions around the UK recognise and tackle harassment, discrimination and hate crimes in order to foster a safe and tolerant environment on campus for everyone.

The module is groundbreaking in its focus on encouraging and enabling positive intervention if discrimination or hate crimes are witnessed. Core to the module are 10 dramatic films depicting discrimination and harassment which invite the learner, interactively, to explore possible interventions they could make. The module is being used across 12 UK institutions so far, with excellent feedback, and is planned to be rolled out and promoted even more widely in the near future.

Health Education England e-Learning for Healthcare

Health Education England e-Learning for Healthcare’s Doctors in Training e-learning induction (DiT) is a free, national e-learning programme aimed at doctors in training.  This includes Foundation doctors undergoing their two-year postgraduate medical training programme, plus returning doctors and doctors from overseas, working in primary care, secondary care and community settings.

DiT was developed to address a number of learning and training challenges, facing both doctors and employers. 

DiT is a scenario-driven programme following a patient’s journey with summative assessments based on the scenario to demonstrate competence.

https://www.e-lfh.org.uk/programmes/doctors-in-training-induction/.

Highfield e-learning with NACTSO and M&S

The National Counter Terrorism Security Office (NaCTSO) and the Crowded Places Information Exchange (CPIE) identified the need for an e-learning course to support the government’s counterterrorism strategy.
Action Counters Terrorism (ACT) Awareness was designed by Highfield to provide not-for-profit, nationally accredited corporate counterterrorism guidance to help individuals better understand, and mitigate against, current terrorist methodology.

This free course, supported by Marks & Spencer (M&S) and the Mayor’s Office for Policing and Crime (MOPAC) was rolled out to all UK-registered businesses, with a huge level of uptake, with the intention of preventing future trauma and stopping the terrorists from winning.

Middlesbrough College & Discover eLearning

The Online Access to Higher Education programme was developed as a joint initiative between Middlesbrough College and Discover eLearning. The mission was to create an exemplar distance learning course which was also accessible and affordable.

Utilising game-based activities and bespoke video material, the online course is driven by the desire to provide a high-quality learning experience that is comparable to a traditional classroom-based delivery format.

The learning journey takes place on ‘Access Street’, a virtual environment where digital characters guide the learners throughout the course.

Over 70% of students on this year’s course have already progressed to university.

SiyonaTech and NATS

NATS, the leading UK Air Traffic Operator, has a rigorous procedure for validating Air Traffic operators, where 3300 applicants go through assessment and training and only 15 of them get validated after 3 years. Most of the training sessions were delivered via classrooms and expensive simulator sessions. Working with SiyonaTech, NATS devised a series of highly engaging games that helped internalise complex concepts in the learners’ minds and helped them get off to a good start in the simulator sessions. The learning format appealed hugely to the millennials and brought in significant time and costs savings to NATS. 

Tech Nation

The Digital Business Academy (DBA) is Tech Nation’s open learning platform that helps aspiring, early and mid-stage entrepreneurs to apply reliable advice and grow their businesses or ideas. 

By combining the best of editorial and learning practices, DBA stands out in the crowded field for its no-nonsense, practical advice, user-centred development approach, and solid learning design. 

More than 9,660 learners have taken DBA courses in the last 12 months, with most learners saying it has made a positive impact and many sharing testimonials of how it has helped their businesses grow.

Virtual College and ECPAT UK

Human trafficking is the fastest growing means by which people are enslaved, hitting a 13-year record high in 2019. Virtual College recognised there was a training need for staff working with vulnerable children and adults, which requiring them to understand the subject and recognise the signs. To drive behaviour change and emphasise the seriousness of the topic, they worked with several SME’s to create a powerful course which shared knowledge but also emotionally connected with the learners and emphasised the psychological nature of trafficking. This was a great success with 89% of learners feeling the design encouraged and reinforced learning. 

Best use of mobile learning

Digital Chefs / KLM Royal Dutch Airlines

From July 1st onwards KLM Royal Dutch Airlines offers World Business Class-passengers the service to order meals by choice on a variety of flights. Digital Chefs designed and developed this unique Performance Support Plus iPad app to support KLM cabin crew during this new on-demand service.

LI & FUNG

By leveraging digital technology, we can agilely deploy learning tools and readily reach a worldwide audience. All the mobile learning resources developed by our global HR Digital Learning team in LI & FUNG are customized and built in-house. They are highly cost-effective and closely corresponding to actual business needs. Our team has created a variety of learning apps for both clients and employees alike. One example is the award-winning Competency Profile App (CP) created for LF Logistics and their client, a global sportswear giant.

LOMA and LEO Learning

LOMA has been providing education solutions for insurance and financial services professionals for nearly a century.

Within this sector, creating a positive customer experience is an increasingly important differentiator, critically setting companies apart from the competition. It can also prove vital in sustaining customer loyalty and helping to achieve profitable growth.

With this in mind, LOMA set out, alongside LEO Learning, to create an innovative learning solution, Impact Cx: The Quest, that would transform the way employees across the sector can experience training.

The result, a realistic and thought provoking series of animated branching scenarios within an immersive game, was a huge success.

Mobile Coach

The Avi chatbot is a joint project between Akamai Technologies based in Cambridge, Massachusetts, USA and  Mobile Coach based in Provo, Utah, USA

Nordic Praxis and Cadpeople

Nordic Praxis and Cadpeople developed NOLA - Nordic Online Learning Academy – which is an online learning universe that enables Chinese nurses to do further education and help them develop practical competences that they can benefit from in everyday professional life. 

NOLA brings human-to-human knowledge from the ‘classroom’ into practice in reality by the use of micro learning, circular learning, gamification, a point system, and a user community – utilizing the nurse’s sparse spare time by making learning available on their mobile phone to and from work.

SiyonaTech and NATS

NATS, the leading UK Air Traffic Operator, needed to deliver the multi-million pound ‘European Open Skies’ project working closely with its partners. Effective collaboration and a common set of behaviours were identified as critical to the initiative’s success. The Collaborative Working App, developed in consultation with the Institute of Collaborative Working (ICW), was a key component in achieving this.  The success of the App has led to it being distributed to the ICW membership (over 70 large corporations) and now openly to the public via the Apple and Android App stores, with potential to reach millions of people.

The Hong Kong Polytechnic University

Coming soon....

The Hong Kong Polytechnic University

LearnMatch is a highly advanced vocabulary trainer for 6 learning languages and 30+ mother-tongue languages. Its unique LiveMatch-feature lets everyone compete in fun vocabulary matches with friends or any member of the LearnMatch-Community releasing unseen positive emotions. Furthermore, the mostly free app offers a powerful personalised dictionary, plug-in and translation technology tool allowing an outstanding relevance and personalisation for all language learners, independent from their knowledge-level. Learning almost happens automatically when embedded in a playful and emotional context. Our mission is to globally give access to learning and education to children (and adults) who normally would not have the opportunity.

xapiapps and ACAPMA

With a workforce of 21,000 users spread across Australia, the Australasian Convenience and Petroleum Marketers Association (ACAPMA) turned to mobile learning technology to deliver vital and timely compliance training to users who need do nothing more than log into the xapiapps portal via their phone or tablet.

With diverse literacy levels, high staff turnover rates and unsustainable costs associated with face-to-face training courses, this online, mobile-friendly solution which supports interactive and video elements engages learners, ensures compliance and minimises costs.

Yap Books

Yap Books are a revolutionary new way for children of all reading levels & abilities to read and engage with books through the application of voice technology. Originally designed as a speech development tool, Yap Books now helps to engage children through multi-sensory content that can be triggered through speech, bringing books to life. Meaning a more memorable & responsive reading experience. With in-built assessment tools Yap Books now provides teachers & parents with a more in-depth insight on how to support a child’s reading & literacy development, adopting a more child centred approach when learning.

Best use of social and collaborative learning technologies

Aviva

Coming soon....

Grimsby Institute of Further & Higher Education

ESTV is a student media company based in one of the most deprived coastal towns in the UK, populating material for its internet TV channel, website and social channel. Trail blazing a brave new way forwards for vocational delivery with innovation, creativity, and a social and collaborative approach with employers and industry who work hand in hand to facilitate outstanding teaching and learning with improved student recruitment and satisfaction rates, raising the profile of the College in the community, nationally and internationally. With achievement at the UK’s highest rate, this is how media should be done within a college setting.

NIIT and MetLife Distribution Academy

Coming soon....

CEMEX and NovoEd

Launched in 2019, the CEMEX CONNECT leadership development programme not only introduces managers to new knowledge and concepts, but also connects these emerging leaders with each other and with senior leaders in the company. The experience takes advantage of the social and collaborative functionality of the NovoEd platform and is explicitly designed to support learning journeys that integrate knowledge transfer with opportunities to reflect, engage with other managers and senior leaders, and complete hands-on projects. Delivered in cohorts, the initial run of the programme has been enthusiastically received with an NPS score of 69.

Swiss Re

  • Swiss Re is a Global Reinsurer with 14,800 employees on all continents.  The vision is to make the world more resilient by protecting society against unexpected events. Swiss Re created corporate in-house MOOCs that don't exist anywhere else:  The ground-breaking learning approach combines on-demand learning, facilitated social learning, structured multiplier meetings and guided implementation plans.  Swiss Re's MOOCs involve different networks of each participant, making social learning the key element of this program.  These MOOCs revolutionize learning at Swiss Re, replacing the former global workshop campaigns with a results-oriented, collaborative approach to learning.  

Lloyds Register & TalenTeam

Social collaboration and knowledge sharing have been at the heart of Lloyds Register since 1760.  When in 2019, feedback from employees around the world suggested it could lose people - and competitive advantage if it did not provide them with a professional, well-resourced learning platform, it established the Lloyd’s Register Academy.  The LR Academy team implemented the earning technology but wanted to go further.  It ensured their core values were at the centre of a vision that would transform the organisation into a dynamic knowledge-sharing environment and learning culture. 

Best use of learning technologies to ensure compliance

Barclays UK and Kineo

Banking is all too often on the back foot with ethics. All the biggest scandals have happened under the belief of doing the right thing, but with hindsight there has been an issue with processes or individuals.

Barclays hadn’t identified any specific problems – none of its compliance metrics showed any serious concerns, and the regulators weren’t imposing any new specific issues over and above those of other banks – yet Barclays voluntarily introduced a far more wide-reaching approach to compliance training than it needed to, which was all about voluntary prevention rather than reactive cure.

Channel 4 & Acteon

How do you make Health and Safety engaging, memorable and ‘sticky’?

Our music video, online module and learning campaign successfully changed behaviour across Channel 4. Accidents are down by 24%, calls to the Health & Safety Helpdesk are up, and colleagues are more aware of their responsibilities. The auditors will be happy.

What would Barry do? is now the key question when it comes to getting H&S right.

Devon and Somerset Fire and Rescue Service

Devon and Somerset Fire and Rescue Service (DSFRS) operates the second largest number of fire stations in England and is the largest employer of retained duty firefighters. The Service identified a clear requirement to:

  • Continue an improvement in operational performance of staff.
  • Design and implement recording systems and processes that would demonstrate compliance both internally and externally through accurate, simple to view records.
  • Fully integrate the use of learning technology into the training programme whilst satisfying the multiple compliance demands within the fire sector.
     

This positive change programme was set against a background of challenging public sector finances, with anticipated reduced grant funding from Central Government. With increasing organisational costs, this more efficient and effective use of learning technology to ensure compliance yields cashable and non-cashable benefits for the organisation.

Nomura and Media Zoo

Phishing poses a very real threat to individuals and businesses alike.

Media Zoo was approached to develop a communications campaign to call out the critical importance individuals play in maintaining the security and integrity of the bank. A blended approach of film, digital modules and gamified elements ensured employees could identify phishing emails and understand the motivations of criminals.

Openreach and The Edge Picture Company

How can you take five hours of dry mandatory training on 22 topics – how to introduce yourselves to customers, conflicts of interest, data protection, disposal of hazardous waste, physical security, diversity and much, much more – and make it engaging, relevant to blue collar learners, and only 45 minutes long? 

Meet Is It OK? Assigned to all Openreach field engineers the course is packed with creative videos, and thought-provoking interactivity and is designed to encourage learners to look afresh at their responsibilities and the risks they carry. 

Our favourite piece of learner feedback: “It doesn’t feel like mandatory training at all”

Popcorn and Marks and Spencer

For Marks and Spencer, the impact of non-compliance can go far beyond legal implications. It can have serious consequences for their customers, their people and also their brand -135-years in the making.

Popcorn and M&S have a fantastic, collaborative relationship. When it came to rejuvenating their compliance courses, we worked together to come up with a fresh approach. We placed the learner at the centre of the experience, taking their existing knowledge into consideration and tailoring the rest of the course to focus on the core things that they need to know in order to be compliant.

SiyonaTech and Swiss Re

Swiss Re, one of the leading global re-insurers, is acutely aware of the new threats posed by Cybercrime and related incidents. To ensure that a robust response process is in place, it developed the Group Incident Response Plan (GIRP) which detailed local and global steps to respond to a crisis. However, the GIRP format was fairly dry and the audience wasn’t engaging with it. Using an interactive animated video format, the learning was delivered in an impactful, immersive manner replicating the tense atmosphere of a crisis unfolding over a 6-hour window.

Sponge and AstraZeneca

Ethics are at the core of AstraZeneca’s business; employees are encouraged to ‘do the right thing’ and ‘speak up’ if they encounter wrongdoing. To support these organisational goals, the global pharmaceutical company refreshed its ‘Code of Conduct’ to ‘Code of Ethics’ – a move from focusing on ‘rules’ to ‘principles’, ‘values’ and ‘behaviours’ – calling for a completely new and innovative approach to learning.

Working in partnership with digital learning provider Sponge, AstraZeneca set out to shift the perception of its annual compliance training from a ‘have to do’ to a ‘want to do’ activity, firmly embedding ethics in the company’s DNA.

Virtual College and Make UK

Fujitsu is a forward-thinking company whose prized asset is their people. They are passionate about health and safety, aiming to create a culture which is intolerant to accidents, incidents and poor safety performance. To achieve this, they had to standardise and digitise their Occupational Health and Safety training globally across their 140,000 staff. They turned to Make UK and Virtual College to deliver this compliance training programme resulting in Fujitsu becoming the first organisation awarded the global ISO 45001 certification, an impressive 46% reduction of annual lost working days and 200,000 completed hours of health and safety training to date.

Virtual College and Make UK

Fujitsu is a forward-thinking company whose prized asset is their people. They are passionate about health and safety, aiming to create a culture which is intolerant to accidents, incidents and poor safety performance. To achieve this, they had to standardise and digitise their Occupational Health and Safety training globally across their 140,000 staff. They turned to Make UK and Virtual College to deliver this compliance training programme resulting in Fujitsu becoming the first organisation awarded the global ISO 45001 certification, an impressive 46% reduction of annual lost working days and 200,000 completed hours of health and safety training to date.

Most innovative new learning technologies product - UK

Kaplan Financial

Kaplan Financial

Kaplan Financial provides professional education for the financial sector. Our learners work towards qualifications with one of the major accountancy professional bodies, such as AAT, ACCA, CIMA, and ICAEW.

Our innovative new learning technology product is VideoBank.  This platform was launched in early 2019 and is a free online resource, available to all Kaplan Financial students. It’s also available as a standalone subscription product  for other learners.

Learning Pool and TUI

Learning Pool and TUI

The Otto learnbot has re-engaged leaders at TUI with self-development. Against the background of a fast-paced travel industry, with a globally dispersed and highly mobile workforce, TUI and Learning Pool worked together to harness cutting-edge AI in a product that achieved immediate acceptance and engagement from learners.

Otto elegantly solves the problem facing many L&D departments of platform proliferation and multiplying content types by engaging learners at the point of need: a ‘satnav for leadership learning’.

As TUI continues its digital transformation, projects such as this are helping to build enthusiasm and excitement for the future.

Make Real and EDF Energy

Make Real and EDF Energy

Make Real are an award-winning studio specialising in immersive technology. We make virtual reality experiences, augmented reality devices, collaborative ‘serious games’ and other tools that support new types of work, play and learning.

Our clients include Vodafone, EDF Energy, McDonalds and Lloyds Banking Group.

Notion

Notion

Notion’s STAR® Manager, is a ground breaking development programme, designed to enable leaders and managers at all levels to increase the engagement, productivity and performance of others by adopting operational coaching-related behaviours.

This fun, interactive, virtual blend includes workplace missions, short online training modules, critical guided reflection and live tutor support (via ‘learning stations’ and ‘practitioner’ sessions)

It’s already delivering measurable results across the academic, retail and banking sectors, generating significant benefits including:

  • 60% productivity improvement
  • 47% increase in team engagement
  • Increased innovation, problem solving and retention

 

It can run as a standalone programme or be integrated into in-house management development programmes.

Saberr

Coming soon....

Wranx

Wranx is an employee development platform facilitating personalised learning through Spaced Repetition.  The Wranx Content Team work closely with clients to create bespoke training modules which are used to improve knowledge retention in the long term. Gamification helps to motivate continuous engagement and clients can host video and other training materials within Wranx's Media hub, creating a source for all learning. Pre and post-assessments deliver insight into learner progression and knowledge retention. Wranx currently delivers training globally to 2,100+ cities across many sectors, in areas such as product knowledge, onboarding, compliance, sales training and health and safety.

Most innovative new learning technologies product - international

Axonify

Axonify has developed the industry’s first AI-based software to help organizations understand the link between employee learning and business results. Referred to as a Learning Attribution Engine and included as part of the Axonify Learning Platform, Axonify Impact™ provides ROI and business impact insights to learning, HR, enablement and business leadership to help them understand the true impact in dollars and cents, of training on the business. Since its launch in late 2018, Axonify Impact is being used by approximately 50% of Axonify’s customer base and has become a critical market differentiator as the practice of learning continues to move towards level 4 Kirpatrick model measurement.

Cadpeople

The Knowledge Center for Welfare and Assistive Technology West Denmark have an ambition to improve the way professional caregivers are introduced to living aids. They want to offer more efficient and life-like training tools to benefit elderly citizens that caregivers take care of.

Cadpeople developed ViVA – an open digital platform with virtual reality and touch screen as core technologies. ViVA enables future caregivers to learn, to practise hands-on skills with a virtual citizen in a safe, non-consequential environment, and to get a unique understanding of what the world can look like for demented citizens.

Cogniss

Sophisticated learning app solutions are expensive to build and rely heavily on developers. Cogniss solves this problem by providing a low-code platform that enables non-technical innovators - government, businesses, educational institutions, not-for-profits and individuals - to create and iterate apps quickly and inexpensively.

Cogniss’ best practice templates incorporate validated learning principles into their core design, streamlining the app creation process and empowering people to innovate high quality learning solutions while reducing design and development costs by up to 75%. App creators can choose from a rich set of AI, game-based, gamification, social and data analytics features to build their perfect customised solution.

Growth Engineering

The Knowledge Arcade is Growth Engineering’s latest learning technology innovation.  This research-backed corporate learning solution has been developed in line with behavioural science best practise, learning theory and our knowledge of how the brain works. It enables organisations of different shapes and sizes to build a thriving learning culture via a customisable mobile learning app that makes changing behaviour and improving performance easy.    As with all Growth Engineering solutions, the Knowledge Arcade is fully gamified, super social and highly customisable, enabling our client partners to forge the ideal learning environment for their teams whilst making a measurable impact against their overall business goals.

Instilled - an LTG company

Instilled LXP is an easy-to-use, structured corporate Learning Experience Platform (LXP) that supports a modern learning culture. The platform leads learners to the right content—created by subject matter experts and peer groups—without distractions.

Companies need to capture, create and catalog engaging, measurable learning experiences that delight learners AND deliver on a universal business goal: efficiency. The Instilled LXP combines the power of gomo Learning, Rustici Engine, and Watershed into one platform to bring to market a highly functional yet efficient learning experience platform.

Lemonade

Lemonade is an award-winning game-based training platform that helps organizations get employees job-ready, faster. With a unique combination of game-based microlearning, product simulations, role-play scenarios, and powerful analytics, Lemonade offers a refreshing approach to corporate training that delivers better, measurable training in less time.

Lemonade was developed in 2017 by Launchfire, an award winning digital engagement shop that builds game-based experiences for the world’s biggest brands.

Netex Knowledge Factory

learningCloud is a next-generation learning delivery platform that focuses on the user-centric design to make learning disruptively engaging for the learners. learningCloud helps you break away from the course-based learning and adapting to resource-based learning. The consumer-grade User Experience of learningCloud helps in implementing different learning modalities like Microlearning, Macro-learning, Social Learning, Gamification, Mentoring, Coaching.

learningCloud focuses on Data-Driven approach. The analytical insights and actionable information provided by advanced reporting tools like Power BI and Google Analytics help L&D improve their learning strategies, optimise delivery timings and prove the impact of their learning initiatives."

Stein IAS and CultivateMe

The Iris offers every employee a living, growing, visual and interactive representation of their role and the individual competencies they need to master. The platform helps employees and their managers quickly and accurately track progress and plan learning. The system enables people to plan their learning and career progress by posting journeys and reflections, which are usually made public on the company learning feed. The Iris has revolutionized onboarding, training and career development at digital marketing agency Stein IAS, who have entered the platform for this award.

Instilled - an LTG company

Instilled LXP is an easy-to-use, structured corporate Learning Experience Platform (LXP) that supports a modern learning culture. The platform leads learners to the right content—created by subject matter experts and peer groups—without distractions.

Companies need to capture, create and catalog engaging, measurable learning experiences that delight learners AND deliver on a universal business goal: efficiency. The Instilled LXP combines the power of gomo Learning, Rustici Engine, and Watershed into one platform to bring to market a highly functional yet efficient learning experience platform.

Lemonade

Lemonade is an award-winning game-based training platform that helps organizations get employees job-ready, faster. With a unique combination of game-based microlearning, product simulations, role-play scenarios, and powerful analytics, Lemonade offers a refreshing approach to corporate training that delivers better, measurable training in less time.

Lemonade was developed in 2017 by Launchfire, an award winning digital engagement shop that builds game-based experiences for the world’s biggest brands.

Netex Knowledge Factory

learningCloud is a next-generation learning delivery platform that focuses on the user-centric design to make learning disruptively engaging for the learners. learningCloud helps you break away from the course-based learning and adapting to resource-based learning. The consumer-grade User Experience of learningCloud helps in implementing different learning modalities like Microlearning, Macro-learning, Social Learning, Gamification, Mentoring, Coaching.

learningCloud focuses on Data-Driven approach. The analytical insights and actionable information provided by advanced reporting tools like Power BI and Google Analytics help L&D improve their learning strategies, optimise delivery timings and prove the impact of their learning initiatives."

Stein IAS and CultivateMe

The Iris offers every employee a living, growing, visual and interactive representation of their role and the individual competencies they need to master. The platform helps employees and their managers quickly and accurately track progress and plan learning. The system enables people to plan their learning and career progress by posting journeys and reflections, which are usually made public on the company learning feed. The Iris has revolutionized onboarding, training and career development at digital marketing agency Stein IAS, who have entered the platform for this award.

Best learning game

Domestic & General Services

Domestic & General’s Health and Safety course has been adapted into a multi-level role-playing game presented in a nonlinear format. The learner works with a Health and Safety Inspector, travelling around an office identifying hazards and deciding how they should be handled.

The game incorporates active learning through problem solving. It includes interactive infographics, microlearning courses embedded within the larger game structure and an interactive fire evacuation video with multiple outcomes, where the learner must lead their character to safety.

Since launching the game towards the end of 2018, accidents around the business have decreased by over 80%.

Elearning Studios  

Coming soon....

IsBank

IsGame, Isbank’s second learning game was designed in order to diversify the learning options for Isbank’s employees, to improve the technical banking knowledge of employees, to develop their management skills, to foster collaboration among branch and HQ employees and to raise awareness for regulatory compliance legislation. 

IsGame design is based on curiosity, accomplishment, self-realization and exploration feelings. Along with the results of the game it is obvious that this strategy worked well. 

Along with Isbank’s strategic priorities, Learning Team of the Bank will improve the design and game mechanics of IsGame in the following sessions parallel to the statistics, feedbacks and comments of the players.

Kahoot

Coming soon....

Royal Dutch Shell and MPS Interactive Systems

Shell Sulphur is a multi-player simulation game developed by Royal Dutch Shell and MPS Interactive. The game trains the target audience to effectively manage the Shell Sulphur business by exposing them to a safe and dynamic game environment. The collaborative gameplay and robust game backend create an immersive and highly engaging learning experience that lets learners delve into the complexities of the Shell Sulphur business, and understand the long- and short-term impact of business decisions.

RBS

Through our work to create an organisational wide Learning Strategy we have identified five critical people capabilities (CPCs) that will enable our people to be successful:

  • Improver Innovator
  • Critical Thinker
  • Connected
  • Change Ready
  • Trusted Advisor


These will be embedded into every element of the employee lifecycle. This will be our differentiator, and where we will have real impact on future organisational success.

We have developed a suite of games to support our people. Lost in Space is the gaming solution we developed to engage and motivate our learners to develop their Critical Thinking skills.

SiyonaTech and NATS

NATS, the leading UK Air Traffic Operator, has a rigorous procedure for validating Air Traffic operators, where 3300 applicants go through assessment and training and only 15 of them get validated after 3 years. Most of the training sessions were delivered via classrooms and expensive simulator sessions. Working with SiyonaTech, NATS devised a series of highly engaging games that helped internalise complex concepts in the learners’ minds and helped them get off to a good start in the simulator sessions. The learning format appealed hugely to the millennials and brought in significant time and costs savings to NATS.

Best use of simulations or virtual environments for learning

Grimsby Institute of Further and Higher Education

This submission showcases a whole college approach to the use of simulator technology to increase social mobility, aid in job outcomes and support local employers. As a result of the strategy learners are increasingly work ready, employers have a larger talent pool and students are interested and motivated to achieve beyond their own expectations. It is an exemplar or its type.

IsBank

IsReality, Isbank’s first virtual reality learning solution was designed in order to diversify the learning options for Isbank’s employees and enhance the learning objectives of the Digital Transformation Programme. In order to improve digital capacity of learning and development activities through providing an immersive experience, simulation and engagement, Virtual Reality has been chosen. 

From the start of the first training, IsReality has created hype, and excellent results were achieved. 

IsReality effectively demonstrated that technology-supported and immersive learning solutions will be the future for the digitalization of learning and development in IsBank.  

Leeds Institute of Medical Education

Access to clinical experiences and processes is now a crucial part of an undergraduate medical degree.  However, many clinical environments are difficult to access particularly by large student cohorts.

We have created a VR simulation of one such environment, a histopathology lab, whereby students can learn about the science of pathology, the process of specimen analysis and experience the working environment, all in one comprehensive and cohesive package accessible using low-cost, scalable delivery methods.

By combining real-world 360 video footage with a dedicated audio track and hot-spot interactions we have created a resource which delivers truly contextualised and immersive learning.

LIMRA and LEO Learning

How do you provide experienced sales leaders with a deeply challenging and engaging live workshop experience combined with an assessment of their management skills in practice?

That was the task for LIMRA, a world leading research and learning and development organization for the life insurance and financial services sectors.

LIMRA wanted an innovative solution to build on an existing and popular non-digital scenario workshop that had been running for many years. Using their extensive database of insights and research, LEO Learning developed a sophisticated financial model that underpins a sales agency five-day live business simulation workshop, called the ‘Profit Engine’.

Make Real and Lloyds Banking Group

Make Real are an award-winning studio specialising in immersive technology. We make virtual reality experiences, augmented reality devices, collaborative ‘serious games’ and other tools that support new types of work, play and learning.

Our clients include Vodafone, EDF Energy, McDonalds and Lloyds Banking Group.

NIIT and Rio Tinto Rails

Rail Route Learning is a blended learning programme for train drivers in the Pilbara, Western Australia. The programme significantly reduced driver training time and costs by over a third while providing a highly targeted learning experience which was a unique blend of simulations based on the mental maps that drivers use to memorise train routes.

Immerse and DHL

DHL wanted to redefine training by creating training which is so immersive and enjoyable, that employees would not only be able to perform their jobs better, but would enjoy the process of improving.

The need to drive knowledge retention, to really engage the workforce, to provide a healthy competitive element, and for the solution to be rolled out in warehouses globally, lead to VR being identified as the optimum solution. DHL saw an opportunity to supplement more traditional methods of training, with a highly engaging technology focused approach.

Link to case study video: DHL VR Training

Universal Robots Academy

To support the launch of our new robot series, we have created a simulation-based online training to let potential customers experience for themselves how easy and intuitive our robots are to program, and to provide free online training for end-users, partners and employees.

Results:  

  • 16,701 users have signed up for the training.
  • Very positive feedback from users (Net Promoter Score of 74.24).
  • The training generates 2,000 contacts/leads for the sales organization every month.
  • Actively used as a sales tool by sales staff.

University of Reading

Our entry is an innovative, interactive free public online course on ancient Rome.  It is based on Dr Matthew Nicholls’ huge 3D digital model of the entire ancient city. Combining this unique digital asset with high quality real-world footage shot in Rome, expert interviews, specially written articles and quizzes, and more, this five-week course provides a deep insight into the appearance and function of the ancient city. The course harnesses the true potential of online learning by letting learners explore and discuss live 3D models of key buildings, upload their own images, hear ancient music, and much more.

Best online distance learning programme

Kaplan Financial

With evolutions in technology and student expectations, we recognised the need for an intuitive and data driven online learning solution.  As a result, we created a one of a kind study method: OnDemand.

This unique programme combines the discipline of a classroom, with the flexibility of independent study, to give students the kind of bespoke learning experience they didn’t realise they could hope for.

It’s data driven, responsive, and places the individual at the centre of their learning experience.

L’Oreal Professionnel and LEO Learning

The L’Oréal Colour Specialist program, run since 1998 for senior hair colorists wishing to take their career to the next level, is a legendary course in the hairdressing industry. However, L’Oréal was finding that knowledge retention between the existing face-to-face training sessions was poor.

  • In an effort to address this issue, provide further learner support, modernize the course and increase uptake, L’Oréal decided to include an online distance learning element to the program. This crucial new element worked, resulting in a fresh and successful future for this popular course and its learners.

Middlesbrough College & Discover eLearning

The Access to Higher Education Diploma programme is a joint initiative between Middlesbrough College and Discover eLearning.

This innovative and highly popular eLearning programme gives mature students a second chance at building a professional career after they may have missed out on Higher Education earlier in life.

Responding to the NHS’ need to recruit an extra 40,000 members of staff, Middlesbrough College and Discover eLearning worked to remove the geographical and socio-demographic barriers to study by creating a fully online Access Course.

A variety of digital characters, case studies and game-based learning activities all contribute to an outstanding learning experience.

Woodgate Consulting

Change can not occur in a vacuum. It needs inspiration from diverse sources. It needs exposure to truths surrounding what worked and where challenges presented in the past. It needs honest conversations and robust, reputable sources of information. Change needs peer support.

The fight against climate change requires collective action, especially by those in positions of governmental influence. This programme is designed by leading policy influencers to reach those in the global power sector. Its aim is to communicate the importance of decarbonisation and what is required to achieve high-penetration levels of clean power on both national and global scale.

Best use of blended learning – UK commercial sector

Calex UK & PSA Groupe

The automotive sector is going through a period of rapid technological and cultural advancement with traditional roles being re-skilled. Calex have revolutionised the way that the Peugeot, Citroen & DS networks consume and interact with training, making traditional and new content more engaging and efficient while increasing availability and the speed of learning. The solution is the output of a six-year strategic plan, linked to clear environmental and business requirements, to future-ready the workforce, ensuring that learning is delivered in the most impactful, accessible and cost-effective way; demonstrating business impact. 

Capita

Capita PIP drives innovative blended learning solutions for Disability Assessors through its New Starter Journey.  The journey has 3 key phases – Initial Training, Supervised Practice and Supported Development.  Learners are guided through their journey by on-line resources, eLearning, Desktop aids and a video & audio library.  Real life experiential learning, supported by actors and face-to-face workshops, and facilitated by Clinical Trainers and Coaches, also forms part of the blended learning solution.

One of the key measures of success of the New Starter Journey includes an accelerated Speed to Approval for newly trained Disability Assessors. 

Domino's Pizza Group

Coming soon....

Govia Thameslink Railway in partnership with Kallidus

Govia Thameslink Railway (GTR) is the UK’s biggest rail franchise, set up to deliver the UK railway’s largest transformation programme ever. GTR worked in partnership with Kallidus to create and deliver One Step Ahead, an initiative which supports the modernisation of infrastructure, ticketing and passenger services.

As part of a £2 million blended learning customer service training programme, nearly 3,000 customer-facing staff, managers and supervisors have been trained using face-to-face learning, innovative eLearning and games.

The initiative is driving organisational change and giving staff the critical skills they need to support the required improvements in customer care and performance.

JET2.COM

To support the strategic direction of the contact centre director to employ a more remote workforce the decision was made to review the current induction programme with delegates who had recently joined the business. Verbatim feedback from new starters commented on the inflexible approach, system challenges and “tell” approach to training. Training offsite at remote locations meant that new colleagues didn’t feel part of the Jet2.com brand.  With a focus on recruiting a more remote and flexible workforce the need to adapt the induction programme was crucial to ensure the success of new advisors in their role.

L’Oreal Professionnel and LEO Learning

The L’Oréal Colour Specialist program, run since 1998 for senior hair colourists wishing to take their career to the next level, is a legendary course in the hairdressing industry. However, L’Oréal was finding that knowledge retention in between the existing face-to-face training sessions was poor.

In an effort to address this issue, provide further learner support, modernize the course and increase uptake, L’Oréal decided to include an online distance learning element to the program. This crucial new element worked, resulting in a fresh and successful future for this popular course and its learners.

MG Sales Performance

MG Sales Performance is dedicated to enabling sales professionals to differentiate their approach and transform results. 

Over the last five years we have enhanced our core training delivery with Sales Gym - an extended blend of online learning and application workshops/webinars. 

Our submission focuses on the delivery of the MEST (Meeting & Events Sales Training) courses to our clients. This programme is for sales professionals employed in hotels and venues handling incoming sales enquiries for event space. We have provided examples and evidence of our work with Marriott Hotels.

Oxbridge

Oxbridge strip away the limits to learning by empowering its community of free-spirited learners to gain real-world qualifications through ultra-personalised learning experiences. Continually innovating to enhance learner successes, one course we’ve transformed is our popular Supporting and Teaching in Schools. Following market research and student feedback we created Classroom Heroes, a modern, blended learning programme for teaching assistant trainees. The programme offers engaging learner packs, video explainers, interactive scenarios, and heightened accessibility to maximise performance. Now students complete theory work 66% faster, feel 100% more confident in classroom situations, and employees want the programme as part of standard induction processes.

Best use of blended learning – international commercial sector

EPAM Systems

EPAM’s success is dependent on building the world’s best engineering teams led by established leaders from within. Our Leadership Essentials is a global training solution within EPAM’s leadership development portfolio. It was created in 2018 for first line leaders from 27+ locations and supports employees transitioning from individual contributor to leadership role. This five-month program is a blended training solution which is unified and scalable, allowing employees the flexibility to customize the program to accommodate individual schedules. Training methods include self-assessment, personalized learning goals, interaction with learning mentor, practical assignments, training sessions, individual and group learning projects, and peer-trio support.

Faculty of Skills & Aon

Aon and Faculty of Skills have developed a blended learning programme for Aon advisors. These employees were already experts in providing good customer service via telephone, but missed out on sales opportunities, something Aon wanted to work on. With an extensive blended programme, the advisors and their team leaders were taken on board in the importance of this change and were encouraged to adopt new behaviour in an attractive and inspiring way. The programme was a great success, both in the perception of the participants and in sales results.

Faculty of Skills & Zilveren Kruis

For the Dutch health insurance company Zilveren Kruis, it is a challenge to onboard hundreds of new call centre agents efficiently each year. A new, mainly online, onboarding programme has been developed for this purpose. An important part of this programme is the practice of conversation skills. Participants use the TrainTool software to practise in online audio role plays. Both the new employees and Zilveren Kruis are very satisfied with the programme: people are trained more quickly, and they are better prepared for daily practice.

Schlumberger and MindTickle

As the traditional oil and gas industry modernizes, Schlumberger needed to equip their salespeople with the technology and resources to match demands from the field. The enablement team adopted a Sales Readiness platform that would champion a blended learning strategy; employees complete homework online before attending in-person sessions, reserving classroom time to practice and apply key concepts while receiving feedback from instructors and colleagues. To verify retention, Schlumberger incorporated virtual role-plays, spaced reinforcement and assessments to ensure salespeople practice and develop selling skills and core competencies. Now, Schlumberger approaches blended learning with one comprehensive platform to support their global enablement initiatives.

T-wise and Landal GreenParks

T-wise has developed a blended learning solution for Landal Greenparks. They asked T-wise to re-design their Hostmanship training.

The solution consists of three elements:  • Online preparations: Assignments & inspiration on an interactive website   • A half day experience journey in small groups:  A game supported by an app triggered by beacons and a face-to-face training  • Boosters (learning bites): Practical assignments on the job via the learning app 10 weeks after the training

Together with our partner, Creapolis Media we created an innovative and unique blended learning solution, which was rated with a 9,3-score out of 10.

Watch the video

Universal Robots Academy

To support the launch of our new robot series, we have created a blended learning solution where the online part is a simulation in robot programming which effectively visualizes intangible concepts and teaches all necessary terminology and concepts. The online training evens out audience differences in prior knowledge, allowing subsequent in-class training to begin at a certain level. The in-class part allows the participants to put their knowledge from the online part into practice on real robots.

Best use of blended learning – public & non-profit sector

BBC and LAS

In a drive to modernise training delivery and make significant cost savings, the BBC has adopted a blended first approach to learning.

This meant there was a key need to transform our training team so they could influence and drive cultural changes to learning across the BBC.

A skills development programme was developed to focus on the theory, practical skills and best practice of designing blends of learning. This was designed as an immersive, safe space to experiment, somewhere to share learning, and importantly, with an experiential approach. How better to develop skills in creating learning blends than through a blended learning programme? 

Bespeak/SVH

Want to become a cook or host? SVH and Bespeak together made an inspiring and attractive blended learning method to educate students and working adults to become a hospitality professional. This completely new method exists of eight books, six workbooks and over a hundred online magazines and instructional films embedded in an online learning platform. 

The learning materials complement each other seamlessly. Read the theory book to get a clear overview and use the workbook to practise your skills at school or at your internship.  Use the online learning platform to watch instructional films and practise learned theory. 

Brightwave and HMRC

The customs declarations programme is the critical tool in HMRC’s contingency planning to upskill the customs intermediary sector and keep trade moving in the event of no-deal EU Exit.

Brightwave and HMRC partnered with five leading training providers and trade organisations, bringing the best expertise into a unique, ground-breaking partnership.

This end-to-end learning blend took the industry from engagement to enablement in just three months.

This unprecedented learning challenge required a solution which changes what ‘the blend’ means for modern L&D: incorporating learner awareness engagement as essential.

It demonstrates learning technologies’ key role in strengthening national resilience in exceptional times.

Epyc and National Bank of Belgium

Blended learning doesn't always have to be a traditional mix of e-learning and strictly classical learning. In a four-year awareness campaign on internal IT security and cybersecurity, created for the National Bank of Belgium, a clever mix of online learning methods and offline learning opportunities is ensuring lasting knowledge of the subject and real, long-term behavioural change. 

The training on offer consists of e-learning, a serious game, live training sessions, info stations, plenary sessions and lectures by experts, among other things. The campaign is complemented by posters, mystery shopping activity, flyers, infographics, webcam covers, and even sunscreen, because UV rays are just as dangerous for your skin as free Wi-Fi networks are for your smartphone!

Valamis and Copernicus

The C3S ULS offers high quality training to those who use climate data and to support climate change impact assessments. Training programmes combine self-paced online learning and face-to-face events (blended training approach) in 30 countries across Europe and globally. Valamis – Learning Experience Platform is the technology on which the C3S ULS is built on. The service has been built from the beginning to support a blended learning approach. While the online resources are consumed in a self-paced fashion, the face-to-face events target the need of the local communities. Learning paths support the mix of different type of learning activities.

Best learning platform implementation

BNP Paribas Fortis & TinQwise

BNP Paribas Fortis is on a transformation journey towards becoming a hybrid bank. How can we help our employees to be(come) proud bankers who embrace the digital-first mindset in order to meet the evolving expectations of clients?

The answer is TomorrowBank: our tailormade blended-learning platform for digital transformation.

Through our platform we offer profile specific content using online microlearning, we set fun team challenges to activate newly acquired knowledge, and we integrate offline coaching efforts and skills progress monitoring.

The result?

72% of our bankers state that TomorrowBank effectively helps them put digital into action!

Brother UK

At Brother UK, we know that employee engagement is the secret sauce of business success, so when we reached a tipping point in 2015 (no L&D strategy or centralised HR system), we took a radical decision: to create and develop our own bespoke multi-device digital L&D platform – the Employee Engagement Toolkit – for our 183-strong workforce.

Since its launch in 2016, this toolkit has been instrumental in positioning Brother as one of the UK’s best employers. We’ve transformed L&D into a sustainable, holistic and flexible learning culture that empowers individuals to develop their role/career and HR into a more efficient function.  

Ford Motor Co

At the Henry Ford Academy, we offer our delegates the vital training and support required to confidently sell, service & repair Ford’s class leading vehicles. This encouraged us to develop our new learning management system, FordLearn. 

Available anywhere, anytime and anyplace, FordLearn transforms the training experience with a modern, profile driven format to drive ambition with engaging content and reward points. With clear visibility to career pathways, delegates can instantly track the required and optional training courses, and organise both personal and teams’ time to maximise Dealership efficiency. FordLearn offers complete online browsing and booking control and instant Management reports.

JYSK Nordic in partnership with Kallidus

Homeware retailer JYSK Nordic has worked with Kallidus to deploy Kallidus Learn to over 12,000 employees across 20 countries, enabling the roll-out of a new sales and customer service mobile learning curriculum. The platform has created a thriving learning culture of connected learners and has enabled a transformation from eLearning to mLearning, making a marked contribution to a 12% increase in turnover, a 40+% increase in online sales and significant improvements in customer service and employee satisfaction levels. Such is the success of this digital transformation initiative; it has become the benchmark for all new system implementations at JYSK.

Learnlight & Deutsche Telekom

Learnlight became Deutsche Telekom’s sole global provider of blended English and German language training services as part of their digital transformation initiative of language training. The implementation of the Learnlight training platform has fundamentally improved language skills, enhanced cross-border team collaboration, ensured effective communication with their growing international customer base, and reduced language training spend considerably.

Ogilvy and Deutsche Bahn

Coming soon....

The Trades Union Congress and Upside Learning Solutions

TUC Education Learning Platform combines a mobile app and an online portal to extend learning offerings to workers unable to attend classroom training, lacking access to computer workstations and/or unable to access available eLearning due to organisational firewalls.

The app includes online and offline content availability and data tracking; allows delivery of eCourses, quizzes, videos, podcasts and documents; and includes social features to share, rate and discuss content elements. It supports SCORM 1.2 content and tracking and converts SCORM data to xAPI data for reporting to a Learning Record Store.

The portal (backend) is for managing users, unions and content.

UpsideLMS and Doha Bank

Doha Bank partnered with UpsideLMS in its mission to provide an engaging, interactive, and holistic learning environment, leveraging Online, Offline (ILT) and Mobile Learning, to its 1600+ employees across the globe in an efficient and cost-effective manner.

UpsideLMS’ successful implementation not only ensures wherever-whenever learning as a part of Doha Bank's digital transformation strategy, but also facilitates opportunities for continuous learning, compliance training and competency development through a personalized, high quality learning experience. Facilitating this further is UpsideLMS’ multi-lingual support for Arabic, which enables the bank’s Arabic-speaking learners to adopt the platform from the get-go.

Learning technologies team of the year

Calex UK & PSA Groupe

The ‘Virtual Academy’ team at Calex have revolutionised the way that the PSA Performance Academy designs and delivers training to a UK-wide network of 442 dealers. The solution is the output of a six year strategic plan, linked to clear environmental and business requirements, to upskill and future ready the workforce, ensuring that learning is delivered in the most impactful, accessible and cost effective way; demonstrating real business impact. The approach has purposefully overhauled content design and ensured successful adoption in an industry that traditionally favours face-to-face delivery; inspiring other high-profile employers to follow.

GfK in partnership with Saba Cloud

GfK’s L&D team — the Global Learning Team (GLT) — is responsible for delivering training to ~9,000 employees across 60+ countries. Yet it has only existed in its current form since January-2018 and comprises just six people. In this short period of time, the team has demonstrated its exceptional ability to engage leaders, colleagues and subject matter experts in a way that has massively amplified its capability, whilst ensuring their learning is truly relevant and business aligned. The team has substantially increased engagement in, participation in, and satisfaction with learning. Simultaneously proving that there is a correlation between this participation and employees’ confidence within the rapidly-changing business.

Grimsby Institute of Further & Higher Education

The TEC Partnership serves some of the most deprived coastal towns in the UK, it provides education to thousands of students and is the top-rated college group in the country. It could not do this without the ‘digital dynamite’ of the Learning Technology Team. They have transformed the performance of hundreds of staff across a huge geographical area which in turn has transformed the lives of young people and adults returning to education. Not only has this team transformed our performance it has also delivered significant monetary savings in a time of real austerity for the public sector. They are unparalleled in their transformational impact.

Hitachi Vantara

Building a team to successfully deliver a Learning Technology project requires more than just learning and technology people. It requires a cross functional team including Business resources who become part of the team for the duration of the project. This entry for Learning Technologies team of the Year 2019 looks at the team in this wider sense.

In 2018, the Global Learning team (GL) at Hitachi Vantara were approached by our Pre-Sales leader to help him develop and deliver a new program, The Development & Achievement Program (DAP). Delivering curriculums of content based on job role and grade to 3 specific groups of users to both help them achieve the expected level of competence for their role but at the same time, offering them opportunities to develop beyond that. The program includes an assessment of their current competency rating against the competencies required for the job and level that they hold.

Old Mutual Wealth

Old Mutual Wealth

A Training Team was formed at Old Mutual Wealth to design, develop and deliver employee training in support of the biggest technology change in the company’s history.

The team, with no previous training design experience had the challenge of learning a new platform, as well as learning instructional design techniques and how to create and author learning content.

The team were responsible for the delivery of a blended learning solution consisting of 350 interactive e learning courses; practical training sessions, supporting documentation and performance support tools, ensuring 900 users were able to do their jobs and go live.

Learning technologies learning organisation of the year

Faculty of Skills

In 2012 impossible: training the most human skills with software. Faculty of Skills, from a Dutch startup is now an established name in many countries. After 7 years of success, 2019 is really our year. This year we are enrolling the 100,000th participant. Our review score of 7.4 is proof that our combination of learning and technology works. Participants play video role-plays with unprecedented participation and completion rates. Above all: they make measurable progress. Customers appreciate clarity, speed and international scalability. We continue to seek the connection with science and business in order to continue to innovate.

GoodPractice

GoodPractice is an Edinburgh-based online learning organisation who, in 2018/19, worked with clients including Google, Salesforce, Ted Baker, Booking.com, Virgin Money, Standard Life Aberdeen, Bath University and International Baccalaureate.

Our product offerings include custom performance support toolkits, bespoke e-learning, off-the-shelf e-learning and an LMS.

With a focus on improving organisational performance, and a passion for evidence-based practice, we are consistently praised not only for our products but for our collaborative approach and relationship with clients.

Our wider contribution to the industry through our original research papers and the regular GoodPractice Podcast, is also much valued by our learning and development colleagues.

Hive Learning

The peer learning platform, Hive Learning, is a learning technologies business like no other. Its secret sauce is the belief that technology is not enough to create lasting behaviour change.

Through its unique combination of consumer-grade technology, action-based content model and most critically - its renowned learning activation services - Hive Learning gives organisations like The Football Association, The International Olympic Committee, Deloitte, Pepsico and Dow Jones radically faster routes to driving inclusion, collaboration and innovation at scale.

Unparalleled activation services are the reason Hive Learning boasts a client NPS score of 52 and a 95% client retention rate.

LEO Learning

In July 2019, LEO Learning celebrated its 5th birthday. Formed in 2014 through the merger of two well-established learning providers (Epic and LINE), we’ve come a long way since, consolidating our position as a creative and strategic leader in our field. We now have an expanded global presence, particularly in the US, and are leading research, workshops and thinking around key issues such as measuring the business impact of learning. As we start the next five years, we’re continuing to build on these successes, with a strong focus on innovative design and delivery, and building lasting relationships with our customers.

Media Zoo

Coming soon....

Mind Tools

Mind Tools is a U.K.-based company that serves more than 24 million learners from 160 countries, offering on-demand management, leadership and career skills resources to individuals and organizations.

Our learners range from senior executives and business owners to young professionals, students and career-starters.

We work with several top global organizations that use our Corporate solution to increase productivity, improve management and leadership skills, and support organizational development initiatives.

NovoEd

NovoEd is a digital learning solution built for developing high-value skills through what we refer to as Real Learning. Our solution enables the creation, curation, and delivery of engaging learning experiences that build the skills that matter most, support business transformation, and improve organizational performance.

NovoEd helps organizations build capabilities that matter most to their business through the collaboration and active exchange of learning that happens around content and between people, activating the deep skill development needed for behaviour change. Our customers are facing a digital transformation, prompting them to re-think how to develop high-impact skills core to their success.

TalenTeam

With an innovative strategy focused on building deeper relationships and knowledge sharing, TalenTeam is inspiring and retaining customers.

TalenTeam are using their understanding of how people learn and adapting their offering to ensure their customers realise their learning goals faster and in a sustainable way.

Their use of social collaboration tools is creating dynamic learning communities and networks of shared best practice.  TalenTeam are also trusting in independent 3rd-party social review platforms as a means of measuring customer satisfaction.

This is why their customers are happy to reference them and proactively share their experience with other customers without TalenTeam’s intervention.

Learning designer of the year

Ross Garner - GoodPractice

Ross Garner is Instructional Design Manager at award-winning online learning firm GoodPractice.

Over the past six years, Ross has led most of GoodPractice’s key projects, working across sectors on topics as diverse as digital marketing, project management and social sciences.

Although each project brings fresh challenges and constraints, Ross consistently takes an outcomes-focused approach based on Cathy Moore’s Action Mapping technique.

With this as his main tool, Ross pitches himself to clients as usefully ignorant: starting from a position of knowing little about their business or challenges, but willing to ask probing questions to create timely and useful learning materials.

Liz Hardwell - Sponge

When people talk about Liz, they never fail to mention her calm, reassuring character. A striking balance between learning design expertise, a natural empathic voice for learner needs and a confident negotiator for all project stakeholders. Liz works hard to build trust and rapport with those around her; she also inspires it. As Sponge’s first Learning Experience Director, Liz is truly helping to shape industry expectations of the strategic partnerships agencies can offer and the outstanding learning experiences we can create together.

John Hinchliffe - United Arab Emirates University

Over the last decade, John Hinchliffe has made an impact on the L&D community through his dedication to sharing best practice and supporting others’ development. From his work at the award-winning Virtual College to his current role transforming the educational provision of the United Arab Emirates University, his immensely popular #OneTipWednesday video series on LinkedIn to his position volunteering on the eLearning Network’s (eLN) Board of Directors, John has created impeccable work based on excellent communication, comprehensive understanding of learners’ needs and an enthusiastic, innovative approach to L&D.

Maxine Joyce - KPMG UK

Technology is changing our day to day lives. It’s starting to change the nature of learning. With the abundance of knowledge on the Internet, people are no longer learning new information but are relying on technology to do the work for them.

As learning designers this is altering our roles and our projects. It’s essential that we look for ways to encourage thinking, memory and associations and use technology to support this process.

As such I have focused my career on going back to principles, on creating stories that capture hearts and minds, on finding creative ways to gain people’s attention, and then, to make them think.

Ryan O'Hara - Learning Pool

Starting at Learning Pool four years ago in his first learning designer (LD) role, Ryan rapidly rose to become a Senior LD, heading up large-scale projects, where he oversees the work of six other LDs and other creative professionals. All while liasing with global clients, their SMEs and multiple stakeholders, often dispersed around the world. 

 With a background in financial journalism and music blogging, Ryan brings consumer-grade creative skills to his learning work and is an exceptional writer. To this is added dedication, strong people skills and a unique ability to understand and meet the needs of learners. 

Graham Waller - Kallidus

Graham Waller has 15 years’ experience in the eLearning industry. During this time he has led and contributed to the design of many innovative and engaging digital learning solutions for blue-chip and other clients.

He uses storytelling, character creation, scenario-based learning and games to capture learners’ imaginations, connect with them on an emotional level, and motivate them to want to change their behaviour.

It is his passion for creating learning experiences that transform how learners think, feel and behave that drives his creation of successful solutions on subjects such as customer service, conflict management, diversity and inclusion, performance and development.

Amy Woodgate - Woodgate Consulting

The potential of online learning is exciting! Digital technologies provide us with a wealth of platform opportunities to make the best possible learning content. However, not everything can or should go online. In every project I lead, I make sure people reflect on the ‘why’ rather than just using every digital tool available. A simple solution is often the best solution!

Through creative use of mixed media and innovative approaches to course design, digital technologies can produce incredible content for all learners, at any level of digital-confidence. My aim is to inspire others to challenge what is possible online.

Learning developer of the year

Danielle Burgess - Radical Departures

Danielle Burgess - Radical Departures

Dani has a knack for putting herself ‘in the shoes’ of users. She is devoted to her craft and to her team, striving for excellence and with an infectious enthusiasm for making software do amazing things.

Her young age belies a wealth of insight, experience and knowledge, and she is the source of many of the great ideas and innovative techniques behind solutions our clients love.

An original thinker, Dani is never fazed by a challenge and she understands and conveys complex ideas with ease. Universally liked and respected, she is truly an ambassador for our business.

Andrew Hosgood - Sponge

Andrew Hosgood - Sponge

Andrew Hosgood, or AJ to his friends and colleagues, is one of life’s true problem solvers. A full stack developer, UX and UI specialist, he’s created a whole new specialism in Sponge, raising the standard for web experiences in digital learning, an approach with the user at the heart. 

AJ’s focus goes beyond the code, a passionate character unafraid to tackle challenges head on, he encourages everyone to think harder, be more creative and raise their game. He can take a spark of an idea and turn that vision into an exceptional reality, a rare skill and one our clients love.

Rosie Mason - Popcorn Learning

Rosie Mason - Popcorn Learning

Professional animator, Rosie Mason, is an industry leader. Blending animation with learning, Rosie works tirelessly to perfect her art.

Rosie has combined learning theory and the craft of animation to become a leading light in the learning sector with a focus on making videos that are not only engaging, interactive and learner-centric, but most importantly, achieve the intended goal.

Rosie breathes life to any brief in a way that exceeds the expectations of even the most discerning of clients.

Joe Turner - Kallidus

Joe Turner - Kallidus

Joe Turner is a great example of today’s talent in the learning technologies industry. His creative ideas and use of the latest technologies are helping to change the way people learn. A collaborator and team player, Joe has a passion for gaming which he uses to bring a fresh perspective to design projects and push e-learning boundaries. User experience is central to his vision and this, combined with his inventiveness and use of 3D tools, drives his development of stand-out digital learning solutions, which are enjoyable, engaging and effective. His portfolio includes games, simulations and highly interactive scenario-based e-learning.

Awards Sponsors