In the challenging world of nonprofit fundraising, getting rejected occasionally is to be expected. But getting treated in a way that is dismissive and rude is rare. When Fernande Raine, a social entr ...

The role of L&D is changing. According to Gartner, “Learning and Development functions face growing pressure to deliver critical skills in an environment of fast-changing skills needs, heightened empl ...

Are you an HR leader feeling overwhelmed by the constant pace of change and the pressure to support your employees through turbulent times? You’re not alone. The rapid advancements in technology, the ...

Customer experience (CX) has been a core strategic focus of organisations, particularly consumer-facing ones, for decades. But the concept of employee experience (EX), although becoming something of a ...

Managed learning service (MLS) partners are widely celebrated for their comprehensive, end-to-end solutions that support enterprise-wide learning initiatives over extended periods. These partnerships ...

The middle market, which is made up of mid-sized organisations, is the unsung hero of the British economy. Businesses in this category (typically ranging from 700 – 5000 employees) have grown from the ...

An ongoing climate of change and uncertainty is harming employee health and productivity. Here are some ways you can play a meaningful role in reducing work-related stressors and supporting employee w ...

Discover how to integrate training into everyday work tasks to facilitate continuous learning, improve employee performance, and enhance productivity. Quality learning and development (L&D) programs f ...

The narrative of automation often conjures images of robots replacing office workers, or ChatGPT typing out reams of copy. But a revolution is brewing on factory floors, farms, and for field sales and ...